FAQs - TOF

How do I book a consultation?

To book a consultation with our style experts, please click the button below:

You'll be directed to our consultation form where you can select your preferred date and time.

How do we go about measurement if I'm not physically available?

We take measurements virtually for clients who cannot visit us physically. Here's how it works:

Virtual Measurement Success Rate:

80% of our measurements are done virtually and the success rate has been amazing!

What you need:

A tape measure (tape rule)
Someone to take the measurement on you

Important: The person does not have to be a tailor or have any tailoring knowledge. During our virtual consultation, we will guide them step-by-step on what to measure and how to measure it correctly.

Do you ship outside Nigeria?

Yes, we do ship internationally!

We use DHL Express for international shipping. Here's what you need to know:

Shipping Method: DHL Express
Delivery Time: 3-5 working days
Tracking: All international shipments include tracking
Customs: We handle all customs documentation

Please note that international shipping costs vary by destination. You'll see the exact shipping cost during checkout.

Do you offer express delivery?

YES, we do offer express delivery!

Our express delivery options include:

Same-day delivery: Available in Ibadan (orders placed before 12pm)
Next-day delivery: Available in major Nigerian cities
Express international: 2-3 days via DHL Express

Express delivery fees vary based on location. You can select your preferred delivery option during checkout.

Can I change my shipping address?

Yes, you can change your shipping address if the shipment has not been processed.

Here's what you need to know:

Address changes must be requested before your order is marked as "Shipped"
To change your address, contact our support team immediately
Provide your order number and the new shipping address
If the order has already shipped, we cannot change the address

For address changes, please contact us at support@weartof.com or call 08127555941.

Where is your office located?

Our office is located at:

1, Samuel Oloko Street,
Oluyole Extension, Ibadan, Nigeria

We welcome visitors by appointment only. Please schedule a consultation before visiting.

What are your working hours?

Our working hours are:

Monday to Friday: 9am to 5pm
Saturday: Closed
Sunday: Closed

Please note that we observe Nigerian public holidays.

How do I contact your company if my question isn't answered here?

If you have additional questions or need personalized assistance, our consultants are ready to help you!

Click the button below to speak directly with one of our style consultants:

Speak with a Consultant

You can also reach us through:

Email: support@weartof.com
Phone: 08127555941
WhatsApp: Click to chat

Frequently Asked Questions